Accurate service
Quick response time

48,846 emergency requests handled in five years

On-time response rate

100%

Problem-solving ability

100%

Service satisfaction

100%

Commitment to customers

100%


AIOPS
Intelligent Daemon Package

Automated responses to IT device/network/program failures in under a second <1sec
Active alarm and fully automatic repair
Real-time notification via SMS and WeChat to ensure threats are dealt with immediately
Effortlessly dealing with complexities of today’s changing network environment, so that you focus on your main business without any worries.

Individually Tailored Custom Service Model

Implemented multi-model, multi-type refined matching services in response to actual conditions: Your needs and desired outcomes + 1 minute = The best possible price

At Wisdom we are full of vitality!

Wisdom has never stopped pursuing innovation and has always remained at the forefront of IT industry


Why choose us?

Extensive multilingual support covering 14 languages including English, Japanese, German, Spanish, Italian and more

Industry leading service provider equipped to meet the demands of companies and enterprises located all around the world

Exclusive 24-hour support

Industry-leading corporate service package
Users of our services include Coca-Cola, Cadillac and Meituan.com

Respect for our customers over all else

Mandatory service guarantee
¥500 compensation for any late responses to service requests via app
¥500 compensation if any problems remain unresolved

Care for your company’s growth

Providing low-cost added services
Rental laptops readily available without deposit
Offering official public account and mobile server development

Focus on providing stellar service experience

Ensuring that each and every service request is fulfilled in detail
Providing real-time feedback from engineers, comprehensive tracking and detailed monthly service summary reports

Strict safeguarding of confidential information

We value the security of our customer’s information
The privacy of all confidential and third-party supplier agreements are safeguarded with liability of up to 1 million RMB

Added value services that surpass all expectations

20 fully complementary added value services
Backup support for core equipment, comprehensive IT equipment inventory, IT equipment blueprints and more!


WISDOM LAB

Help enterprises make efficient use of IT infrastructure and applications to drive digital transformation

Simplify operational complexity to continuously improve enterprise performance.

Business operations and maintenance performance monitoring terminals.

运维大屏
服务交付系统
租网管

Wisdom appreciates the support of our customers as it looks towards the future!

Rising to the challenge to overcome the daunting difficulties of the Internet age, Wisdom has successfully established a customer-centric model to meet our customers’ IT demands. To go beyond fulfilling basic service demands, Wisdom has built a highly precise, intelligent and comprehensive service model. Wisdom is proud to provide a bridge connecting customers and engineers with each other.



Media Coverage

Wisdom: China’s IT outsourcing service industry leader
Outstanding high quality, low cost, compassionate IT service provider
沪上IT外包领导者


More than 2,000 companies have chosen us!

We are proud to be working for each and every one of our existing customers. We look forward to you too joining us!


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